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Customer service
Customer service representatives can provide the following information:
- Product information; features and benefits
- Availability of product, order status, and pricing inquiries
- Part and model numbers
- Delivery dates and/or changes
- Promotional Information
- Order entry
- Return Merchandise Authorization (RMA)
- Shipping Information & Status
Inquiries and orders by phone, fax or e-mail:
Phone: 800-747-5300
Fax: 800-763-0840
8:00 a.m. and 5:00 p.m. EST.
To place an order with Balcrank
- Fax: Fax orders day or night and the order will be confirmed next business day by fax or e-mail
- E-mail: orders@balcrank.com
- Online: www.shopbalcrank.com
- Place orders on-line 24/7
- Four convenient ways to shop
- Search by product name or number
- Browse the site and add to cart
- Copy past orders to create a duplicate order
- Rapid order entry
- Pricing is live and specific to your account
- Build, print, save, and manage quotes for access at a later date
- Track shipped orders
- Easy management of personnel access and assigned permissions
Michelle Blevins
Customer Service Supervisor mblevins@balcrank.com
